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American Red Cross of Central New Jersey
"Thank you very much for the generous support EchoMail has recently shown to our chapter of the American Red Cross. By becoming a sponsor of the 10th Annual Red Cross Gala, EchoMail became a significant part in helping us raise the funds necessary to provide food, shelter, clothing and emotional support to victims of disaster. With so much recent attention being given to the needs of national disasters such as Hurricane Katrina your support of the local Red Cross relief is critical."
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Kevin Sullivan
CEO
American Red Cross of Central New Jersey |
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B3 Corp
"I read about Shiva and tracked him down. I became enamored with the technology." David Archambault, president of B3 Corp., Sherman Oaks, Calif., which runs Internet promotions for companies such as AOL Time Warner Inc., its majority owner, and Bank of America Corp. "We use EchoMail to reduce customer-service costs. As new questions arise, B3 trains EchoMail just as it would an employee. We had more inconsistency with our live service reps. In our tests, EchoMail answered as much as 95% of all E-Mails correctly."
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David Archambault
President
B3 Corp |
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Calvin Klein
"The next generation has different values and communicates in a very modern way. What you have is a new kind of intimacy that's really a paradox--people all over the world are more in touch than ever, but they're doing it one-to-one with E-Mail and over the Internet."
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Calvin Klein
Calvin Klein Cosmetics Company |
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FLW Outdoors
"EchoMail has been Highly Responsive to our needs and Provides extremely Reliable service."
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Dave Washburn
FLW Outdoors |
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Gateway
"The Internet plays an integral part in our beyond-the-box strategy and service offerings. The relationships we forge to deliver on this strategy are key to our success. EchoMail's technology and industry leadership position them well to define the e-customer relationship market. The company's business solutions give us the ability to help our business clients leverage the Internet to deliver optimum customer service."
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Mike Mata
Vice President of E-Commerce and Business Development
Gateway Business |
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GSDM
"Thanks for all your help. You've set the new gold standard in customer service."
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Matthew Childs
Director of Interactive Services
GSDM |
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India West
"Some companies come storming into the business arena making a big stir, only to disappear in a puff of smoke. Other companies, like EchoMail Inc., founded by V.A. Shiva in 1995, build their technology 'slowly and methodically' making sure their products can deliver on its promises."
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Richard Springer
India West |
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Internet Commerce Expo
"EchoMail® has been a great tool for our organization. It has greatly facilitated the planning, implementation and precision of our marketing programs, resulting in a more efficient deployment of staff time and resources."
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Michael Twohig
Vice President Business Operations
Internet Commerce Expo |
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Mass High Tech
"Dr. E-Mail, aka V.A. Shiva, is a technologist, and that seems to be the reason his company, EchoMail, is surviving today in the CRM (customer relationship management) space. His product actually works."
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Dyke Hendrickson
"On the Move"
Mass High Tech |
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Meta Group
"We expect to see companies increasingly rely on E-Mail as a sales, marketing and customer retention tool. These organizations will increasingly respond to inbound E-Mail and create targeted outbound multi-media E-Mail campaigns."
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Matthew Cain
Vice President
Meta Group |
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Patricia Seybold Group
"EchoMail® provides its customers with a turnkey solution designed to streamline the process of establishing and maintaining productive customer conversations using electronic mail."
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Chad Rider
Patricia Seybold Group |
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Sen. William Frist
"Most E-Mails from constituents still get a glance from staffers, but that's not going to last for long. EchoMail is good enough to categorize most E-Mails and send appropriate responses."
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Sen. William Frist,
Tennessee Republican and
technology enthusiast. |
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Summit Strategies
"The beauty of EchoMail Direct is its simplicity. In fewer than 15 steps, EchoMail Direct users can launch an e-mail marketing campaign. EchoMail Direct walks the users step-by-step through the entire process, from choosing the campaign type (sales offer, newsletter, greeting card, etc.) and e-mail design template to selecting the mailing list."
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Kate Claus
Associate Analyst
Summit Strategies |
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Wall Street Journal Columnist
"EchoMail Can Sort, Answer Deluge of E-Mails. The company's program is designed to improve corporate responsiveness to E-Mail by automating the processing."
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The Wall Street Journal's
"Under The Radar" column by
William M. Bulkeley |
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Wheels
"It has been great working with all of you this past year. Everyone that I have had the opportunity to communicate with has provided quality service and assistance! I appreciate the help that I always receive, which in turn, makes my job less complicated. I hope all of you had a wonderful holiday and best wishes for a healthy, happy, and prosperous New Year!"
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Jocelyn Flojo
Wheels Inc |
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Yankee Candle
"Your team has been most responsive to our needs, you are an excellent service provider."
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Dana Springfield
Yankee Candle |
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