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Please take a moment to read some of the exciting mentions we have received from prominent on and off-line newspapers and magazines. As the e-business industry continues to explode, EchoMail's focus on E-Mail continues to be one of the most fascinating journeys. We have many great stories to tell. Our press center provides the latest information on Dr. E-mail, on EchoMail product upgrades, and other interesting company related news. Dr. E-Mail is a contributing member of the Direct Marketing Association (DMA). If you are interested in setting up an interview contact us at: Press@EchoMail.com
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Summit Strategies
UpFront column by Associate Analyst Kate Claus |
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'Like the tortoise, EchoMail has steadily and quietly built its business, capturing a prestigious list of Fortune 500 clients. In fact, despite the current economic downturn, EchoMail is profitable.' |
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E-Mail Overload in Congress
Managing a Communications Crisis |
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EchoMail has the potential to make sorting and responding to incoming e-mail much easier, since it uses sophisticated technologies that enable it to identify the tone and meaning of messages and process them based on the parameters an office defines. For example, EchoMail is designed to differentiate opinions, information requests, casework, and complaints, and process each of these according to the office's instructions.
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Read Across America
Daniel Haggerty Elementary School and EchoMail |
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On March 2nd 2001, The Daniel Haggerty Elementary School and EchoMail were part of a mosaic of reading that stretched all across the country, from east coast to west, from urban centers to tiny hamlets, from shopping malls to assembly halls to living rooms. The astonishing success of Read Across America offered proof that a love for reading is alive and well in the United States.
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ZD Net
During a Recent Visit to India EchoMail Chairman, V.A. Shiva, Meets The Press |
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The e-economy and Customer Relationship Management (CRM) are real and here to stay for customers to meet, greet, and stomp their feet. In an exclusive interview to Zdnet India, the charismatic Chairman of EchoMail, Inc., V.A. Shiva, also referred to as ‘Dr. E-Mail,’ takes us through a tour of basic, brand-independent issues about the eCRM realm.
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MIT Technology Review
Dr. E-Mail Will See You Now |
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Is software that replies to customers automatically the key to success in e-commerce? Ask the doctor. EchoMail, says Shiva, is a combination of pattern recognition techniques that, by decoding, routing and in many cases answering e-mail, lends his customers the "sensory and cognitive ability" needed to win customers online and keep their loyalty.
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Silicon India
Antidote for the E-Mail Ills |
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Most customer-oriented companies have an online presence. But once they set up shop online, can they handle the inevitable onslaught of incoming email? V. A. Shiva and his company offer a cutting-edge treatment for email overflow and even help you use that email to better you business, to boot!
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| The Boston Globe |
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The Boston Globe
As far as the Senate is concerned, 'Dr. E-Mail' is in
A Harvard Square company that has devised an artificial intelligence software package that can read and respond to e-mail confirmed yesterday that it has a new client - the US Senate.
The company is General Interactive, Inc. of Cambridge, and it was cofounded by V. A. Shiva, an MIT graduate who bills himself as 'Dr. E- Mail'.
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Fast Company
The E-Mail Prescription |
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Sure, the web is reinventing how companies interact with customers and how they do business with suppliers. But email remains the killer app of the Internet Age. It has reshaped how organizations work and how people work together. And, in the process, it has unleashed some killer headaches.
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Continental Magazine
EchoMail's V.A. Shiva Has A Vision For The Internet That Begins With E-Mail
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When V.A. Shiva first heard about electronic mail, he thought it had something to do with sending electric currents through paper documents. That was in 1979. Shiva was a high school junior at the time, beginning a project with Rutgers University engineers that would result in one of the world's first e-mail systems.
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